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SEBARIS® Privacy Policy

Effective Date: April 23, 2026

Company: SEBARIS ALIGNERS SDN BHD [Co.No.:202001022620]

1. Introduction

Welcome to SEBARIS® / SEBARIS® Clear Aligners.

SEBARIS ALIGNERS SDN BHD (“SEBARIS”, “We”, “Us”, or “Our”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our digital platforms, or engage in SEBARIS clear aligner treatment through your independent treating dental provider (“Provider”).

2. Information We Collect

We may collect and process the following types of information about you:

2.1. Personal and Contact Information:

  • Name, date of birth, gender, and contact details (email address, phone number, residential address) provided to us either directly by you or via your Provider.

2.2. Sensitive Health and Medical Data:

  • To manufacture your custom aligners, your Provider shares specific medical data with us. This includes 3D intraoral scans, dental X-rays, intraoral and extraoral photographs, and your orthodontic prescription.

2.3. Automated Usage Data (Cookies & Tracking):

  • When you visit our website, we automatically collect certain information about your device and browsing actions. This includes your IP address, browser type, operating system, referring URLs, and interaction with our website.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website, improve user experience, and analyze performance. Specifically, our website utilizes:

  • Cookies: Small data files stored on your device that help us remember your preferences and understand how you use our site.
  • Google Analytics: We use Google Analytics to collect aggregate data on website traffic, user behavior, and demographics to help us optimize our website content and functionality.
  • Facebook Pixels: We use Facebook Pixels to understand user actions on our website after clicking on our Facebook advertisements. This helps us measure the effectiveness of our ad campaigns and deliver targeted advertisements to you.

Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.

4. How We Use Your Information

We use the collected information for the following purposes:

  • Fulfilling Treatment Plans: To design your digital orthodontic treatment plan (Easy Check) and manufacture your custom clear aligners based on your Provider’s prescription.
  • Service Improvement: To analyze software performance, improve our manufacturing processes, and enhance our website user experience.
  • Communication: To respond to your inquiries, provide customer support, and send administrative updates.
  • Marketing: To deliver relevant targeted advertising (via tracking pixels) and promotional materials, subject to your right to opt-out.
  • Legal Compliance: To comply with applicable medical device regulations and laws in Malaysia.

5. How We Share Your Information

SEBARIS does not sell your personal or medical data to third parties. We only share your information in the following circumstances:

  • With Your Provider: We share digital treatment plans and manufacturing updates directly with the dentist or orthodontist managing your care.
  • Service Providers: We may employ third-party companies (such as IT hosting, logistics, and analytics providers) to facilitate our services. These third parties have access to your data only to perform specific tasks on our behalf and are obligated to keep it confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Security

We implement robust technical and organizational security measures to protect your personal and sensitive health data from unauthorized access, alteration, disclosure, or destruction. All digital intraoral scans and treatment files are stored on secure, encrypted servers.

7. Data Retention

We will retain your personal and medical data only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements.

8. Your Rights Under the PDPA

As a data subject in Malaysia, you have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to any inaccurate or incomplete data.
  • Withdraw your consent for the processing of your data (Please note: withdrawing consent for the processing of your dental data will prevent us from manufacturing your aligners).
  • Request to opt-out of direct marketing communications.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your data protection rights, please contact our Data Protection Officer at:

  • Email: info@sebaris.co